As soon as your order has been shipped, you will receive a confirmation email containing your tracking number.
How to track your order
1. Open the shipping confirmation email we sent you.
2. Click the tracking link or copy your tracking number.
3. Enter the tracking number on the website of the carrier shown in the email.
Orders are processed within 1–2 business days and delivery usually takes 6–8 business days after shipping. See our Shipping Policy for more information.
Questions about your order?
Didn't receive a tracking number, or is your order taking longer than expected? Contact us with your order number and we will help you.
Email: info@janife.com
Phone: +1 307 393 4057
Customer service: Monday to Friday, 9:00 AM to 5:00 PM (CET/CEST)